Our "Services" - Anything offered by TheBoilerCompany.ie, across all the trades we may cover (Plumbing, Heating, Emergencies and Commercial): Enquiries • Estimates • Project Work • Installations • Repairs • Emergency Call Outs • Servicing
Terminology - For the purpose of these terms & conditions the following words have the following meanings: “Us/We/Our/TheBoilerCompany.ie” - refers to CIK Mech Limited.
"You”- refers to you: the customer (the person or organisation for whom we agree to carry out work and/or supply or materials).
“Tradesperson/tradespeople”- refers to the representative(s) appointed by TheBoilerCompany.ie to carry out work.
We reserve the right to refuse or decline to undertake any work. We reserve the right, at our absolute discretion, to designate the tradesperson/tradespeople who will represent us. ©THEBOILERCOMPANY.IE
Following your agreement for us to carry out estimated or Pre-Booked work, full payment must be paid 48hours before work is to commence. We reserve the right to request full payment in advance at our discretion. Upon completion of full heating system works, you will be invoiced, for which payment is due on receipt. TheBoilerCompany.ie reserves the right to accrue and charge interest on any part of an invoice which remains unpaid at a rate of 4% over the base rate until payment is received by us in full. You accept sole liability to make payment in full, unless you disclose when initially instructing us, to carry out work and/or supply materials that you are acting on behalf of a third party.
Materials supplied by us is the ownership of TheBoilerCompany.ie until your account is paid in full and final settlement.
If you need to cancel (or rearrange) your booking, you must notify us (preferably by telephone) by the end of the working day before the scheduled booking. Cancellations made further in advance should also be made by telephone, and you should request written confirmation from us, so that you are not liable to be charged.
If you cancel your instructions more immediately prior to work being carried out, or materials being supplied, you will be liable for the cost of any time and materials incurred by us, together with the booked time that would have been made by us, in accordance with the original instructions. ©TheBoilerCompany.ie
TheBoilerCompany.ie are committed to providing professional, top quality service to every customer. If, after we have carried out the work, you are not wholly satisfied with our service(s) you must provide us with written notice within 12 months. You must allow us, and our insurers, the opportunity to both inspect and carry out remedial work where appropriate. If you fail to notify us, as outlined above, then we will not be liable in respect of any defects in the work carried out.
Guarantee For your peace of mind, we provide a 12 month guarantee on labour carried out by a TheBoilerCompany.ie tradesperson, in respect of faulty workmanship only. This is active from the date of completion of work, in addition to any manufacturer’s warranty/warranties. The guarantee will become null & void if the work/appliance completed/supplied by us is:
We will accept no liability for, or guarantee suitability, materials supplied by you & will accept no liability for any consequential damage or fault. We will not guarantee any work in respect of:
Work is only guaranteed in respect of work directly undertaken by us and full payment having been made. Any non- related faults arising from recommended work which has not been undertaken by us will not be guaranteed. Where we agree to carry out work on installations of inferior quality (or over ten years old) no warranty is given in respect of such work and we accept no liability in respect of the effectiveness of such work or otherwise.
Liability We will only be liable for rectifying our own guaranteed work and will not be held responsible for any ensuing damage or claims resulting from other work overlooked or subsequently requested and not undertaken at the time. We will not be held liable or responsible for any damage or defect resulting from work not fully guaranteed, or where recommended work has not been carried out. Work will not carry a guarantee where you have been notified by the tradesperson either verbally or indicated in ticked boxes or in our comments/recommendations. We shall not be held liable for any delay, or consequences of any delay, in performing our obligations if such a delay is due to any cause beyond our reasonable control and we shall be entitled to reasonable time extensions. ©TheBoilerCompany.ie
We will be entitled to fully recover the costs or damages from any tradesperson whose negligence or faulty workmanship makes us liable to pay for those damages or rectification of work. You will be solely liable for any hazardous situation in respect of the Domestic Gas Regulations or any Gas Notification of hazards issued by a TheBoilerCompany.ie tradesperson. Our tradespeople operate under their own individual Domestic Gas Installer 813 Registration and, as such, are solely responsible for any gas related work and subsequent liability.
Title to Goods: - Goods supplied and delivered by us to you, or your premises, shall remain our property until paid for by you in full. Whilst goods remain our property, we have the absolute authority to:
These terms and conditions may not be released, discharged, supplemented, interpreted, varied or modified in any manner except by an instrument in writing signed by a duly authorised representative and you. Our terms and conditions will prevail over any terms and conditions used by you or contained, set out or referred to in any documentation sent to us by you. By entering into a contract with us you agree irrevocably to waive the application of any of these terms and conditions. These terms and conditions, and all contracts awarded between us and you, shall be governed and construed in accordance with Irish Law and shall be subject to the exclusive jurisdiction of the Irish Law.